Shipping policy

Shipping Areas

We currently ship within the United States.

We do not ship to the following locations:
American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and U.S. Virgin Islands.

Shipping to Alaska and Hawaii may be available for select products with an additional fee.

 

Order Processing Time

Orders are processed within 1–2 business days (excluding weekends and public holidays).

Once your order has been processed, it will be shipped from our warehouse.

*Delivery time is based on the shipping date, not the order date. Please note that actual shipping dates may be delayed due to factors such as invalid shipping addresses, weekends, or holidays.

 

Delivery Time

Estimated delivery time is 6–10 business days after shipment.

Delivery time is calculated based on the shipping date, not the order date.
Please note that delays may occur due to factors such as incorrect shipping information, weekends, holidays, or carrier-related issues.

 

Shipping Fees

We offer free shipping on all orders within the United States.

For certain regions (such as Alaska and Hawaii), additional shipping fees may apply. Final shipping costs, if any, will be displayed at checkout.

 

Shipping Carriers

We partner with trusted carriers such as UPS and DHL to ensure reliable delivery.
Carrier selection is based on efficiency and availability and cannot be customized.

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

You may also track your order by logging into your account.
If you need assistance, please contact us at contact@puflow.com.

 

Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occur due to circumstances beyond our control, including weather conditions, carrier disruptions, or order verification processes.

If your order is delayed, please contact us and we will assist you as quickly as possible.

 

Sales Tax

Sales tax will be applied where required by U.S. law based on the shipping destination.

Applicable states include:
AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI.

Tax rates are determined by local jurisdictions and are calculated at checkout.